Customer service

Contact

Do you have questions about our products or your order? Mail to info@kidsbarn.nl and you will receive a response from us within 24 hours.

Of course you can also reach us by telephone on telephone number +31 (0) 614014986. It is possible that we are so busy that we cannot answer the phone, but if you leave your details, we will call back as soon as possible.

Payment methods

You can pay with us in different ways, so there will always be a way that suits you best! We are currently offering the payment methods below:
- Ideal or Bancontact
- Credit card
- PayPal
- bank transfer
- Pay afterwards via Klarna

Shipping and returning

Orders will be sent within 1-2 business days.

Standard shipping costs are € 4.95, for orders over € 50, the shipping is free.
Shipping to Belgium and Germany is € 4.95 and above € 50 also free.

Do you want to return your order? That is always possible within 14 days with a small personal contribution! This can be super easy through us return portal Or contact us for this via info@kidsbarn.nl for a quick handling. Of course, your money will be returned within 5 working days if the product is returned in good condition. 

Warranty and complaints

Do you have a complaint or would you like to claim our warranty scheme? Then go to our page Warranty and complaints For more information.

Personal Shopping

Do you no longer see the forest for the trees among all the nice things? Do you find it difficult to find a nice (stall) gift for your newborn nephew or niece? 
Let us know and we can help you find that perfect gift or the perfect children's room!

Tips and comments

Also your comments or tips are always welcome, we are very curious about your ideas! Mail them to info@kidsbarn.nl and who knows you might see them quickly on our website!