Warranty and complaints
Complaints procedure
Do you have a complaint about a product or about our service? First let us know by e-mail, so that we can look for a solution together.
Are we not coming out together? Then you can register the dispute at Webwinkelkeur Foundation For mediation.
Have you not registered your complaint anywhere else? Then you can also register your complaint via the European Commission's ODR platform, which you can find on http://ec.europa.eu/odr.
Warranty
Of course we try to deliver your order to you in the best possible way. Unfortunately it can still happen that a package has not arrived in the right way. Let us know by e-mail (info@kidsbarn.nl), because you can probably just claim a guarantee.
From a legal point of view, you have two months to make a report of this, after finding the defect. If it does indeed fall within the warranty, then we will take care of repair or replacement free of charge.
Shop the look: Romantic girl's nursery with floral wallpaper
Little Greene floral wallpaper instantly adds character to the nursery. Combine it with natural materials, delicate lighting, and timeless furniture for a space that will remain beautiful for years to come. Ready to shop the look?
Curated by Het Kleijne Droomhuis
Durable materials & child-friendly finish
Quick start: paint colors Little Greene Blush & China Clay and wallpaper Little Greene Spring flower Blush
Shop the look: Wildflower Stone Blue
Wildflower Stone Blue is your calm base with playful details. Combine the wallpaper with the Ferm Living junior bed, the linen lamp from Nobodinoz and soft textiles for a room that grows with your child. Ready to shop the look?
- Curated by Het Kleijne Droomhuis
- Sustainable materials & child-friendly finish
- Quick start: paint colors Apple™ 137 & White Lead™ 74 (Little Greene)